ABOUT US
Our Commitments
Phoenix Textile Corporation is one of the nation's leading providers of textile products and services for nursing homes and hospitals. Our success story in product innovation, customer service and growth has earned recognition as an INC 500 company. We are a Women's Business Enterprise (WBE) recognized by the Women's Business Enterprise National Council. The foundation of our success is Our Commitments:
- We are a company of integrity: The trust and the confidence of our customers, suppliers and employees is a privilege we work hard to maintain. In an industry where cost is often a substitute for quality, Phoenix Textile Corporation makes no compromises. We offer unquestionable quality at competitive prices — without making false claims. In short, we stand behind our products. We trust each representative of Phoenix Textile Corporation to continue our standard of integrity.
- We are customer focused: Serving our customers' needs their way is our priority. We deliver what our customers need, when they need it. We consistently develop new products and services that contribute to the success of each healthcare provider.
- We deliver on the bottom line: Our stable growth is evidence of our commitment to balancing expenses and reasonable profits in all aspects of our operation. Our goal is to provide job security and a sound, comprehensive benefit package, while we offer opportunity for our employees to share in the profits they help create. We achieve this goal by offering our supplier partners and customers a fair price for their products.
- We value the individual: At Phoenix Textile Corporation the individual is first, our employee; then our customers and our outside resources. Only by responding to our employee's individual needs and goals can we continue to grow and succeed. This allows our customers and partners to receive the service they deserve.
- We have fun along the way: We enjoy what we do — and believe that our enthusiasm is contagious! From the way we answer our phones to the way we package orders, we take pride in making Phoenix Textile Corporation a place each worker can enjoy doing quality work. In our work environment, we want you to be yourself, grow and succeed. In short, have fun along the way!
Our Company
Healthcare institutions require excellence in their suppliers. Because our customers place their trust in us, we continually apply these commitments to our daily business practices. We build strategic relationships with vendor partners who deliver as promised to help ensure your operations run smoothly.
Founded in May 1983 by Palmer A. Reynolds, Phoenix Textile Corporation has quickly become the premier distributor of textiles to the long term care industry, and a steady competitor in the acute care marketplace. We take pride in our buying and sourcing abilities in an effort to improve your bottom line. Our Design products and services are where style meets functionality in the healthcare environment.
Our People
Personal integrity is the hallmark of an employee of Phoenix Textile Corporation. Our employees are our greatest asset, and we have retained 9 of our original 11 employees throughout their careers. Our sales professionals average 10 years of service with the company. The continuity of our employees means the Phoenix Textile Team is both knowledgeable and efficient.
Today we have grown to over 100 employees and our staff is located in our corporate offices and large, centrally-located distribution center in St. Louis, Missouri, our distribution center in Sparks, Nevada, and in the offices of our Field Professionals staffed throughout the nation to provide personal service for each customer.
Our Community
Phoenix people are passionate about playing an important role in improving our community with their time, money and talents. Through our employee-led community service team, It’s R Community, we have partnered with numerous organizations since 1983, including: the ALS Association, the Alzheimer’s Association, Backpacks for Education, the Crisis Care Center of MBCH, Friends of Kids with Cancer and The Center for Autism Education.
Pam Reynolds is the president and chief executive officer of Phoenix Textile Corporation, an institutional textile distributor primarily to the healthcare industry. When Pam founded the company in 1983, it was to create a company that would be totally focused on customer service, build mutually beneficial relationships with vendors, respect employees and, above all, operate with integrity. Inc. Magazine listed Phoenix Textile as one of the 25 Best Employers in 1993.
Mrs. Reynolds is an accredited speaker for the Health Congress and has spoken at purchasing and business seminars throughout the United States. In 1989, she received the Distinguished Entrepreneur Award from the National Association of Women Business Owners. Also in 1989, Mrs. Reynolds and Phoenix Textile received the Arthur Anderson St. Louis Small Business Award. In 1992, Phoenix received the Entrepreneur of the Year Award from Ernst & Young.
Phoenix Textile has been spotlighted in several business publications including: The Healthy Company 101, Inc Magazine’s 101 Proven Ideas published in 1992 and Managing Growth in your Emerging Business in 1994. Phoenix Textile has also been listed for the past several years as one of the top 500 women-owned businesses in the United States in Working Woman Magazine.